Frequently Asked Questions
Everything you need to know about our handcrafted home decor and cards.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout.
Do you offer international shipping?
Yes, Cardology ships worldwide. International delivery times vary by location, usually ranging from 7 to 14 business days.
What is your return policy for home accessories?
We offer a 30-day return policy on all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your products handmade and sustainable?
Quality is our priority. Many of our items are handcrafted using sustainably sourced materials and FSC-certified paper to ensure a minimal environmental footprint.
Can I include a personalized message with my gift order?
Absolutely. You can add a custom message during the checkout process, which we will neatly include with your items for a personal touch.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.